Reviews

Amazing customer service. I’ve shopped around for years now and none compare. The high quality of not only their products (yes ALL their products) but also the staff. Kats is stocked with professional and competent workers. Also need to mention if there is a problem with a product Kats is swift to remedy it. Thanks for the continued service! I’ll never shop elsewhere.

Kats is one of the best vendors I have used as far as quality and potency the prices are incredible and the product is top notch i have sifted through tons of vendors looking for the highest quality products and kats is at the the top of my list.

Absolutely amazing customer service. The owner, Justin Kats, responds himself and helps you with everything. He’s very patient and extremely knowledgeable. I’ve tried other companies and this one is the best by far. They have amazing products and so many to choose from. Hands down the best I’ve ever dealt with. They have my business as long as they’re in business. I can’t say enough about how over the top impressed I am!! Thank you Justin for helping me, being patient, and getting back with me in such a short time period. You’re an amazing person. Thanks again!!

Absolutely wonderful customer service! and absolutely the best high-quality kratom around! he definitely puts a lot of love into his work! you will not be disappointed with his products! I won’t order from anyone else but kats! and the best part is that he tests all his products before putting them on the market to ensure everyone’s safety 😊😉

Kats Botanicals is by far the best vendor you’ll have the pleasure of finding. I have ordered from several places over the course of this past year including at least 5 times with Kats, I have never been left disappointed with any strain I’ve ordered from them and neither will you. Best customer service, product, and payment methods you will find. Thanks Kats family for all that you do for myself and many others.

I just got my shipment, made some tea and am so glad I found Kats Botanicals. High quality product, excellent customer service and excellent prices. These three things will keep me coming back. I used the express shipping method and my shipment was sent overnight and arrived the next day! I got three different kinds of his product and he included a free 1 ounce sample of one of their new strains! Kats also tests their product for a lot more than just one thing.

I highly recommend!!!!!
Great seller and great effective product!!! You won’t be disappointed!!

Great product and service. The best and most updated information about our beloved tea.

This is one of the best vendors I had ever dealt with. The quality of the product is outstanding and the customer service is amazing. The owner himself will talk to you directly if you have any questions. I’m beyond satisfied how well they do business and how amazing the product is. I have already told several people about this company and they will be buying! I am now a dedicated customer.

The packaging on the Kat’s Botanicals kratom is the nicest I’ve seen by far. The kratom itself is super aromatic. They even threw in an extra 30 grams on my 250 gram order! Thank you!!!!

Good company. Have communicated with its owner several times and he is responsive to his customers needs. Good product as well.

Ordered my Kratom and received my order in less than a week. Great support and communication.

Been using Kratom for a very long time and am very glad I found Kats. Made a pretty large order Monday and received in less than a week. I ended up being very very pleased. Can’t beat the price and quality is even better. Will continue to order Kats exclusively.

So far all the products I’ve tried are exactly what I wanted. The customer service is fantastic! Justin personally responds to every question and need in a timely manner. The best thing about Kats over all other Kratom sources is the website. So much information – anything you want to know or happen to be curious about there’s an article for it. There’s a downloadable guidebook with tips – you can learn how and why to use different strains, how they differ, how they are dried and prepared – – even things you never thought you’d want to know – so much info !! Thank you Justin! Great Service and Product !!

Kats was recommended to me and I am very happy so far!! I’m pretty new so I ordered a beginner sampler. Loved the green Bali and white elephant!! I did actually speak with Justin and sooo surprised and happy to have a person not a machine. He was so nice!! Thanks!!!

So glad I found this company. Awesome customer service! 👍🏼
Amazing Quality at a decent price. And shipping was fast! Will definitely order again. Than you!

Justin was so helpful when I first decided to try the tea. Answered my many questions and helped me pick out a few varieties to try. Excellent tea.

Kats Botanicals is the best company altogether. They keep you very well educated, quality products, and very accommodating and friendly customer service. I had tried may vendors, UNTIL God blessed me by bring Kats Botanicals across my path.😊

The very best kratom and customer service I have found yet! Justin should write a book to teach others how to successfully run a business! Definitely the best all around!

I just want to say how much I enjoy dealing with Justin Kats. I’ve been with him for over a year now and he has always been super nice to me. Just placed my next order and let him pick three strains for me. He recommended the red Asia, red kapua and yellow bail. Sooo looking forward to trying this. I’ve loved everything he has ever recommended. That’s why I won’t use anybody else. Much love everyone!

I received my 1st shipment from Justin Kats and I wanna say thank you for the sample, also thank you for making the ordering process so easy! And thank you for the quality of product and awesome customer service! Will definitely be my new go to! Keep up the amazing work!